Legal
Terms of Service
These terms govern your use of the Livingoods website and related ordering services, including basic rules about accounts, orders, pricing, fulfillment, and acceptable use.
Acceptance of Terms
Livingoods provides this website and related ordering services for personal, non-commercial use. By accessing or using the website, you agree to be legally bound by these Terms of Service and by all applicable laws and regulations. If you do not agree, you must not use the website or place orders through it.
Changes to These Terms
We may update or revise these Terms of Service at any time in our discretion. Updated terms become effective when posted on this page. Your continued use of the website after changes are posted means you accept the revised terms, so you should review this page from time to time.
Use of the Website
You may use the website only for lawful, personal, and non-commercial purposes related to shopping with Livingoods. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, introduce harmful code, scrape content at scale, or provide false, incomplete, or misleading information.
Application Errors and Content Accuracy
We work to keep product descriptions, pricing, promotions, and other website content accurate, but typographical errors, inaccuracies, omissions, or outdated information may occur. Livingoods reserves the right to correct errors, update information, and modify or cancel affected orders without prior notice, including after an order is submitted.
Account and Order Communications
By using the website or placing an order, you agree that Livingoods may contact you using the contact details you provide for account verification, order confirmations, substitutions, delays, pickup or delivery coordination, and other service-related notices. Livingoods is not responsible for communication failures caused by factors outside our reasonable control.
Products, Pricing, and Availability
Product selection, pricing, availability, quantity limits, promotions, and taxes may change without notice. Prices shown on the website may differ from in-store or later-fulfilled pricing where permitted by law. If we discover an error in pricing, tax calculation, availability, or listing information, we may correct the issue, limit quantities, remove items, or cancel or adjust part of an order.
Orders and Payment
Submitting an order is a request to purchase and does not guarantee acceptance. You agree to pay the full amount for accepted items, together with applicable taxes, fees, and charges using an approved payment method. We may refuse, cancel, or revise an order if payment fails, inventory is unavailable, the order contains an error, or we suspect fraud, abuse, or unauthorized activity.
Delivery and Pickup
If Livingoods offers pickup or delivery, estimated times are provided for convenience only and are not guaranteed. Delays may occur due to inventory issues, weather, traffic, operational constraints, third-party delivery providers, or other events beyond our control. You are responsible for providing accurate address, contact, and pickup details and for being available to receive time-sensitive orders when required.
Returns and Order Issues
If an item is missing, damaged, defective, incorrect, or otherwise unsatisfactory, contact Livingoods promptly so we can review the issue. Eligibility for refund, replacement, store credit, or other resolution may depend on the product type, the condition of the item, food safety requirements, and how quickly the issue is reported.
Accounts and Security
If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activities occurring under your account. You must notify Livingoods promptly if you suspect unauthorized access, misuse, or a security issue affecting your account.
Product Information and Health Disclaimer
Recipes, nutritional details, ingredient information, health notices, and similar product content are provided for general information only and do not constitute medical, dietary, or professional advice. Manufacturers may change product information without notice, so you should always review packaging, warnings, labels, and directions before use or consumption.
Intellectual Property
All content on the website, including text, images, branding, graphics, code, layouts, trademarks, logos, and other materials, belongs to Livingoods or its licensors and is protected by intellectual property laws. Except as expressly permitted, you may not reproduce, distribute, modify, publish, display, or commercially exploit website content without prior written permission.
Disclaimer and Limitation of Liability
The website, its content, and related services are provided on an as-is and as-available basis to the fullest extent permitted by law. Livingoods disclaims all representations, warranties, and conditions not expressly stated. To the extent permitted by law, Livingoods will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages, or for losses arising from service interruptions, product availability issues, pricing errors, third-party actions, or your use of the website.
Contact Us
If you have questions about these Terms of Service, contact Livingoods at livingoods.ca@gmail.com.